Request return
Important!
You can return a product within 14 days without giving a reason . The condition is that the item is returned clean, unworn, and undamaged.Here you can request your return easily and conveniently, step by step.
1. Log in to your customer account:
1. Enter your email address in the Email field and then click Next .
2. Open the email sent from our shop in your email inbox and copy the 6-digit confirmation code contained in the email.
3. Go back to the online store and enter your 6-digit verification code .
2. Click on the order for which you want to submit a return. 3. If your order includes more than one item, select the items you wish to return.
4. Select a return reason and add a note for the store.
5. Click Request Return.
Once your return request has been approved, you'll receive an email with shipping instructions and a return label. You'll receive a refund after returning the product.
Don't have a customer account yet? Create a new one here.
